Terms of Use for Dewora
These Terms of Use (the "Agreement") govern your relationship with SUNRISE, LLC, a limited liability company incorporated under the laws of the Republic of Armenia, TIN 08325795, state registration number 999.110.1588694 (the "Company", "we").
Registered address: 22A N. Zaryan St., Arabkir, Yerevan 0051, Republic of Armenia. Email: support@dewora.pro.
The following definitions are used in this document:
- Dewora Application (also "app") — an iOS mobile application with a facial exercise course and a weekly AI-based photo analysis, available on the App Store;
- Website — https://dewora.pro;
- Account — an account created by the user in the app;
- Content — materials in the app, including texts, images and exercise videos.
This Agreement applies to users who are not citizens of the Russian Federation or other CIS countries and who use the app outside those countries. Users in Russia and the CIS are governed by the Russian-language Terms.
The current version is available at: dewora.pro/en/terms
1. Acceptance of Terms
You may use the app only if you accept all provisions of this Agreement. Please read it carefully before using the app. If you do not agree, please do not use the app.
The Company may amend the Agreement by notifying you in the app, including by a pop-up notification. Certain features may be subject to additional terms, which you will be able to review and accept or decline before accessing them.
The app is intended for your personal, non-commercial use.
2. Eligibility
By creating an account, you represent and warrant that:
- you are at least 18 years old;
- you have the right and legal capacity to enter into this Agreement and comply with it;
- your use of the app does not violate any applicable law.
We are not responsible for consequences of a user providing inaccurate information about their age.
3. Not a Medical Service
The exercises and photo analysis in the app are not a medical service, do not replace a doctor's advice and are not intended to diagnose or treat any condition. The app does not guarantee results; results vary from person to person.
During onboarding you mark any contraindications so the app can exclude unsuitable exercises. You are responsible for the accuracy of these answers. If you have any health concerns, consult a doctor before starting, and stop any exercise that causes discomfort or pain.
4. Account
You can sign in with your email address (one-time code) or with Sign in with Apple. Your data is processed in accordance with the Privacy Policy.
You agree to use the app in accordance with this Agreement and applicable law. This Agreement remains in effect for as long as you use the app.
5. Subscription, Payments and Cancellation
Access to the app's features is provided by subscription; there is no free plan. Monthly and yearly subscriptions are available. The current price and duration are always shown on the subscription screen before you confirm the purchase, and may differ by currency and region. A one-time discounted offer for the yearly plan may be shown; its terms are stated on that screen and may be changed or withdrawn without prior notice.
- Subscriptions are purchased and paid through the App Store; Apple processes the payment.
Free Trial
- New users are offered a 3-day free trial. Full access to the application is granted for the duration of the trial at no charge.
- Unless you cancel at least 24 hours before the end of the free trial, the trial automatically converts into a paid subscription of the plan you selected, and the corresponding fee is charged to your payment method. Any unused portion of the free trial is forfeited when you purchase a subscription.
- A free trial is available once per user. Users who have previously used a free trial are not eligible for another one.
Renewal and Cancellation
- Payment is charged to your Apple ID account at confirmation of purchase or after the trial ends.
- The subscription renews automatically for the same period at the then-current price unless cancelled at least 24 hours before the end of the current period.
- You can cancel at any time in iPhone Settings → Apple ID → Subscriptions. After cancellation, access remains until the end of the paid period.
- Deleting the app or your account does not cancel the subscription and does not stop future charges.
Refunds
Charges are generally non-refundable, except where a refund is required by applicable law or granted under the policies of the app store through which the purchase was made.
Refunds for App Store purchases are handled by Apple under its policies, not by the Company: Apple Inc., One Apple Park Way, Cupertino, California 95014, USA. You can request a refund at reportaproblem.apple.com. If you were charged but your subscription was not activated in the app, contact us at support@dewora.pro within 24 hours of the payment and we will assist you.
6. Your Data and Photos
You warrant that the photos and information you use in the app relate to you and do not infringe the rights of third parties. Do not upload photos of other people.
Daily photos are stored only on your device. You are responsible for keeping them, including backing up your device. Photos are sent for analysis only with your separate consent, as described in the Privacy Policy.
You release the Company from liability for the app's functionality or availability not meeting your expectations and for technical failures not caused by the Company.
7. Third-Party Products
If you use third-party devices or services to access the app (such as iPhone, the App Store or Sign in with Apple), they are governed by those parties' terms. The Company grants no rights to them and does not control them.
8. Stopping Use
If you decide to stop using the app, delete your account in Profile → Delete account and cancel your subscription as described in section 5.
9. Restrictions
When using the app, you may not:
- use IP address changes or other methods to mask your country to bypass regional restrictions, including those relating to payment methods;
- use the app in violation of applicable law;
- attempt to gain unauthorised access to the app, other users' accounts, servers or networks;
- interfere with the app's operation, overload its servers or take part in attacks on the app;
- use automation tools, exploits or other unauthorised software;
- except where permitted by law, reverse engineer, decompile or otherwise attempt to obtain the app's source code;
- copy, modify or distribute the app's content or the Company's trademarks without permission;
- take any other action contrary to this Agreement.
10. Intellectual Property
All exclusive rights to the Dewora app and its content, including exercises, texts, images and videos, belong to the Company and/or its licensors. Any use without the Company's prior written consent is prohibited, except as expressly permitted by this Agreement.
11. Disclaimer of Warranties
The app is provided "as is". We disclaim all warranties, including warranties of fitness for a particular purpose and of achieving any particular result. Information in the app may be temporarily unavailable or lost due to software failures, Internet outages, force majeure, maintenance and other causes beyond our control.
12. Applicable Law
This Agreement is governed by, construed and enforced in accordance with the laws of the Republic of Armenia.
13. Term, Assignment and Severability
This Agreement takes effect when you start using the app and continues for as long as you use it, unless terminated in accordance with its terms.
The Company may assign or transfer its rights and obligations under this Agreement, in whole or in part, to any person.
If any provision of this Agreement is held invalid by a court of competent jurisdiction, the remaining provisions remain in full force.
14. Entire Agreement
This Agreement, together with the Privacy Policy, constitutes the entire agreement between the parties regarding the use of the app and supersedes all prior understandings.
15. Contact
Questions about this Agreement, subscriptions and refunds: support@dewora.pro.